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By Rodrigo Santos Andrade
Disabled job seekers bring valuable skills to work. Here’s how to recognize those strengths, assess employers and advocate for accessible workplaces.
Finding a job is challenging enough without having to contend with stereotypes about disability. Yet ableist assumptions — including the association of disability with “economic inactivity” — can shape how employers perceive you and your abilities.
What employers often overlook is how much skill it takes to navigate an inaccessible world. While that labour contributes to the hidden costs of living with disabilities, it can also develop abilities that are useful at work.
Recognizing those skills can help you communicate what you bring to a job. Understanding your rights and assessing an employer’s commitment to accessibility can help you find a supportive workplace.
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The skills you are already using
For many people whose bodies and minds defy social norms, time is a precious resource. When you fit therapy sessions and specialist appointments around work, school or other commitments, you are constantly practising organization, scheduling and time management.
If you use paratransit, you may need to book rides days in advance. When something goes wrong — an out-of-service elevator or a rideshare driver who refuses to accommodate your service animal — you need to know how to find an alternative quickly. These experiences can involve contingency planning, effective communication and creative problem-solving.
If you live with chronic illness or another condition that affects your energy, you may have developed ways to manage limited resources. American writer Christine Miserandino’s popular “spoon theory” describes anticipating how much energy everyday tasks require and deciding how to allocate it strategically.
You might use speech-to-text software to reduce the physical effort of typing, set reminders to reduce the mental effort of remembering routine tasks or plan breaks around demanding activities. You may also have learned when and how to request assistance, delegate responsibilities or rest.
These strategies can draw on prioritization, adaptability and effective resource management. When seeking employment, consider how those skills relate to the roles you want to pursue.
Understanding your rights
Navigating the job market as a disabled person can bring additional responsibilities, too, from disclosing your disability to advocating for the access and accommodations you need.
In many jurisdictions, human rights laws entitle disabled employees to accommodations — reasonable adjustments that enable workers with different abilities to perform the essential duties of a job.
These protections are important, but requesting accommodations requires decisions about when and what to disclose, which can be emotionally exhausting and leave you vulnerable to stigma and discrimination.
If you experience discrimination, pursuing a rights complaint can bring further challenges. Both the experience itself and the process of seeking redress can take a toll, consuming emotional, cognitive, physical and financial resources.
Finding the right fit
Knowing your rights is important, but legal protections cannot guarantee you will feel supported at work. When deciding where to apply, look for clues about how a prospective employer approaches accessibility. An organization’s website, job postings and statements about mission, values and priorities can reveal its commitment to diversity and inclusion.
An absence of accessibility features or rights-affirming language may be a warning sign, but does not necessarily mean an employer will be unwilling to adapt. You might even find opportunities to highlight your knowledge of accessibility as an asset, particularly if an organization is beginning to adopt inclusive design.
As you move through the hiring process, pay attention to how the employer addresses accessibility in practice. If you have a more apparent disability or need to disclose a disability to discuss accommodations, consider how the employer responds. Is information about accessibility readily available? Are your requests taken seriously? Are practical solutions discussed?
If you choose not to disclose, you can still connect the skills you have developed through your experiences to the abilities listed in a job posting. Think about which are relevant to the role description and how you could demonstrate them through examples from work, education or everyday life.
Discussing experience-based strengths in a job application or interview can be challenging, especially if you’re unsure how an employer will respond to your disability. A mentor can help you identify transferable skills and communicate them effectively.
You might try to connect informally with someone who has a similar condition or works in a field that interests you, explore career coaching from people with lived experience of disability or seek the support of a disability doula.
What employers can do
Anti-discrimination and employment legislation provide essential protections, but policy measures alone have not eliminated harmful stereotypes and employment gaps. Employers can go further by adopting inclusive design practices that plan and provide for a range of access needs.
Greater sensory awareness and flexibility around timelines, for example, can help more people work effectively. Anticipating human diversity from the outset can improve workplace culture — not only for employees, but for clients as well — benefiting those who identify as disabled as well as those who don’t.
One practical step is to develop and implement a transparent accessibility policy that explains what supports are available, how to make requests and who is responsible for responding. Responsibility for accessibility and inclusion must be clearly assigned within employee role descriptions and supported with adequate time and other resources.
Responsibilities should also be shared among staff with diverse experiences and perspectives. Disabled employees bring firsthand knowledge of workplace barriers and the changes that can make work more accessible. But relying on a single disabled employee to represent an entire community overlooks differences in disabled experiences and how disability intersects with race, gender and other aspects of identity. It can also tokenize that employee and place an unfair burden on them.
There is no shortage of open-access resources to help organizations develop more inclusive workplaces. In addition to valuing the expertise of employees with lived experience, employers can also seek advice from disabled-led services.
Finding an accessible workplace shouldn’t depend on how much time and energy you can spend advocating for yourself. Employers can take proactive action, rather than relying on individuals to identify and overcome barriers.
No one should have to repeatedly disclose personal information, justify access needs or take on the extra work of making their workplace inclusive. Employers who accept responsibility for accessibility can reduce that burden, creating workplaces where you are enabled to do your best work and develop your career.
Erika Katzman does not work for, consult, own shares in or receive funding from any company or organisation that would benefit from this article, and has disclosed no relevant affiliations beyond their academic appointment.
Tags: Academic Journalism, The Conversation, The Conversation Academic News