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By Rodrigo Santos Andrade
Why 911 callers will be asked new question in Phoenix
visibility comment0 event December 12, 2025 timer 22:28
Phoenix’s 911 dispatchers will now ask, "Do you need police, fire, or behavioral health?" It comes after City Council adopted a measure to expand community aid.
“This new option to request behavioral health help during a moment of crisis will help make Phoenix a safer community,” Mayor Kate Gallego said. “This will help 911 dispatchers send the right people with the right training when it matters most.”
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